1. Introduction

Outline Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website.

2. Information We Collect

We may collect the following personal information when you use our Site:

• Contact details (e.g., name, email address, phone number, business name).

• Information related to your inquiries, requests for services, or marketing preferences.

3. How We Use Your Information

Your personal information may be used for the following purposes:

• To address inquiries or requests for services.

• To send information or marketing communications related to our services, if you have opted-in to receive such communications.

• To improve our website and services based on your feedback and usage patterns.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Personal data is stored securely, and we maintain strict controls to limit access to this data.

5. Sharing of Personal Information

We do not share your personal information with third parties for marketing purposes. Your personal information will not be sold, rented, or leased to third-party data agencies.

We may share your information with trusted service providers who assist us in operating our website or conducting our business, but they are obligated to keep your information confidential and only use it for the purposes specified.

6. Marketing and Communications

If you have opted in to receive marketing emails or communications, you may opt out at any time by clicking the unsubscribe link in the emails or by contacting us directly.

We comply with the Australian Spam Act 2003, and we will only send marketing communications to you if you have consented to receive them.

7. Cookies and Tracking Technologies

Our website may use cookies to enhance your user experience. Cookies are small files stored on your device that allow us to track website usage and improve functionality.

You can control or disable cookies through your browser settings, but this may affect some website features.

8. Your Rights

Under Australian law, you have the right to:

• Request access to your personal information.

• Request correction of any inaccurate or incomplete personal information.

• Request the deletion of your personal information, subject to certain legal obligations.

• To exercise any of these rights, please contact us using the contact details provided below.

9. Changes to This Privacy Policy

Outline Agency reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us by emailing jessica@outlineagency.com.au